tkop's Terms & Conditions
Please read these terms carefully before using the tkop platform. By registering an account or using the platform, you are considered to have agreed to all of these terms.
Introduction
These terms and conditions ("Terms") govern the use of the tkop platform and all its services. tkop is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh. When you register, log in, or use any service on tkop, you fully accept these Terms. If you disagree with any part of these Terms, please refrain from using tkop.
tkop uses SSL encryption and modern security technology to ensure a safe and fair play environment. Our goal is to provide every member with a responsible and enjoyable gaming experience.
1. Eligibility & Age Requirement
1.1 Age Requirement
The minimum age to use tkop's services is 21. Only individuals aged 21 or above may open an account and play games. Registration by minors is strictly prohibited. If age verification fraud is proven, the account will be immediately closed and any deposited funds may be forfeited.
1.2 Geographic Restrictions
Residents of regions where there are legal barriers to tkop's services are not permitted to register or use the platform. It is the user's own responsibility to confirm that online gaming is legal in their country or region. tkop will not be held liable for any legal issues arising from the provision of false information.
1.3 Account Registration Terms
- Each individual may open only one account. Opening multiple accounts is strictly prohibited.
- All information provided during registration must be true, accurate, and up to date.
- Account passwords and login credentials must be kept completely confidential and must not be shared with any third party.
- If you suspect any irregular activity or unauthorized access to your account, you must notify tkop support immediately.
2. Account Verification & Security
2.1 Identity Verification (KYC)
tkop reserves the right to verify a user's identity at any time. Before a withdrawal or for security purposes, we may request the following documents:
- A clear copy of the National ID (NID) or passport
- Proof of address (utility bill, bank statement, etc.)
- Proof of ownership of the payment method used
If the required documents are not submitted within the specified time, the account may be temporarily suspended.
2.2 Account Security Responsibility
You are responsible for all activity conducted on your account. If you believe your account security has been compromised for any reason, please contact our support immediately. tkop will not be liable for losses caused by password sharing, cyber attacks, or other such reasons.
2.3 Right to Close an Account
tkop may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these Terms
- Provision of false or misleading information
- Proven fraudulent or dishonest conduct
- Abuse of bonuses or promotions
- Operating multiple accounts
3. Deposits & Withdrawals
3.1 Deposit Rules
The following methods can be used to deposit funds at tkop: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳300. Deposits are generally credited to the account instantly. Funds deposited into an account must come only from that same person's account — deposits through third parties are prohibited.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests from successfully verified accounts are generally processed within 15 minutes to 2 hours. However, additional time may be required for security checks or unusual transactions. Withdrawals can only be made to the same payment method from which the most recent deposit was made.
| Item | Details |
|---|---|
| Minimum Deposit | ৳300 (all methods) |
| Minimum Withdrawal | ৳800 |
| Withdrawal Time | 15 minutes to 2 hours |
| Payment Method | bKash, Nagad, Rocket, Upay, bank transfer |
3.3 Fraud & Money Laundering Prevention
tkop complies with anti-money laundering (AML) policy. Suspicious transactions are monitored automatically. In the case of unusual transactions, we reserve the right to suspend withdrawals until the account is verified. If fraudulent transactions are proven, the relevant account and funds may be forfeited.
4. Bonus & Promotion Terms
4.1 Welcome Bonus
A 120% bonus is available on the first deposit at tkop, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20x, applicable on the bonus amount only. For example:
- Deposit ৳1,000 and receive a ৳1,200 bonus → total balance ৳2,200
- Deposit ৳10,000 or more and receive a maximum ৳5,000 bonus → total balance ৳15,000
- Wagering for a ৳1,200 bonus: ৳1,200 × 20 = ৳24,000 in bets must be completed
4.2 General Bonus Terms
- Each bonus offer may have its own terms, which will be stated on the promotions page.
- A new bonus cannot be claimed while an existing bonus offer is active.
- If bonus abuse is detected (such as taking advantage of multiple accounts), the bonus may be cancelled and the account may be closed.
- tkop reserves the right to modify or cancel any bonus offer, but existing terms will continue to apply to bonuses already claimed.
- Bonuses are usable only on specified games at tkop; bonus wagering may not apply to some games.
5. Gaming Rules
5.1 General Gaming Terms
All games on tkop are operated under a fair play policy. It is required to read the individual rules of each game before participating in the games available on the platform. Game outcomes are determined using a certified Random Number Generator (RNG) technology, which ensures impartiality.
5.2 Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Participating in games using any kind of software, bots, or automated programs
- Exploiting any vulnerability or bug in a game for unfair advantage
- Collusion with other players
- Playing under a false identity or using another person's account
- Using fraudulent payment methods
5.3 Technical Issues
If a game is interrupted mid-session due to a technical fault, tkop will determine the outcome based on the last valid game state. If game data cannot be recovered for any reason, the relevant bet amount will be refunded to the player. tkop will not be liable for losses caused by internet disconnection.
6. VIP & Loyalty Program
6.1 VIP Tiers
tkop's loyalty program has a total of 5 tiers. Weekly cashback benefits are available at each tier. The more you play, the higher the tier you reach and the more benefits you enjoy.
| Tier | Weekly Cashback |
|---|---|
| Bronze | Up to 0.2% |
| Silver | Up to 0.5% |
| Gold | Up to 0.7% |
| Platinum | Up to 1.0% |
| Diamond | Up to 1.2% |
6.2 Loyalty Terms
- VIP tier changes are at tkop's sole discretion.
- VIP tier may be reduced due to inactivity.
- Cashback benefits are added as a bonus and can be withdrawn subject to applicable wagering requirements.
- tkop reserves the right to change the terms of the VIP program.
7. Responsible Gaming
7.1 Responsible Gaming Policy
tkop believes that gaming is for entertainment, not addiction. We encourage all our members to play responsibly. If you feel that gaming is having a negative impact on your life, please visit our responsible gaming page and seek the necessary support.
7.2 Self-Control Tools
tkop provides the following self-control features:
- Deposit Limits: You can set daily, weekly, or monthly deposit limits.
- Time Out: Your account can be temporarily closed for a set period.
- Self-Exclusion: The option to permanently or long-term close your account for an extended break.
- Reality Check: Reminders about your playing time and spending at set intervals.
To learn more about these features, visit our responsible gaming page.
8. Privacy & Data Protection
8.1 Use of Personal Information
Your personal information is used solely to provide tkop's services, manage your account, and ensure security. We do not sell your information to any third party. To learn more about data protection, please read our privacy policy.
8.2 Cookies & Tracking
Cookies are used on the tkop website to provide the best experience. By using the platform, you consent to the use of cookies. Cookie settings can be managed from your browser, though this may reduce the functionality of some services.
9. Limitation of Liability
9.1 Service Limitations
The tkop platform is provided on an "as is" basis. We strive for uninterrupted service, but the service may be temporarily disrupted due to technical maintenance, server issues, or other reasons. tkop bears limited liability for losses arising from this.
9.2 Third-Party Services
tkop uses third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, etc.). tkop bears limited liability for any technical issues in games from these providers. However, we always work to resolve issues.
10. Dispute Resolution & Changes to Terms
10.1 Dispute Resolution
For any complaint or dispute, please first contact our customer support team. You can reach us 24/7 via live chat or email ([email protected]). We provide support in both Bengali and English. After receiving a complaint, we will conduct a proper investigation and work to provide a resolution. If the matter cannot be resolved through customer support, it will be escalated to our senior management.
10.2 Changes to Terms
tkop reserves the right to change these Terms at any time. For significant changes, notice will be provided via the registered email or on the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
10.3 Language & Interpretation
These Terms have been prepared in Bengali. In the event of any discrepancy between versions in different languages, the Bengali version shall be considered final. In the interpretation of any clause of these Terms, tkop's decision shall be considered final.
11. Contact & Support
11.1 Customer Support
For any questions or assistance regarding these Terms, please contact us. tkop's support team is available 7 days a week, 24 hours a day.
- Live Chat: Available 24/7 for instant support
- Email: [email protected]
- Language: Support is provided in both Bengali and English
Important Note: These terms and conditions apply to all users of the tkop platform. Using an account without reading the terms and conditions will still be considered acceptance of these terms. Our Privacy Policy and Responsible Gaming Policy are an integral part of these terms and conditions. Gambling is for entertainment — play responsibly.