Safe & Responsible Platform

tkop's Commitment to Responsible Gaming

Entertainment should never become a problem — tkop is always by your side to ensure safe and informed gaming.

Why Does Responsibility Matter?

tkop believes that online betting and casino gaming is an enjoyable form of entertainment — as long as it is played in a controlled and informed way. On our platform you can enjoy a wide range of games, from slots and cricket betting to fishing games and live casino. However, all types of betting carry financial risk, and understanding that risk is the foundation of responsible gaming.

Responsible gaming means: only bet what you can afford to lose. See betting as entertainment, not a source of income. Set limits on time and money, and stick to them. tkop places these values at the highest priority and provides various tools to support you.

Important: tkop is only for individuals aged 21 or above. Registration and play by minors is strictly prohibited.

tkop's Safety Commitment

SSL encryption, fair play assurance, and protection of personal data — these are the three pillars on which tkop is built. Our system is designed so that you always feel secure.

tkop's Protection Tools

Use these tools to stay safe on our platform — they are completely free and easy to access.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. Increasing the limit requires a waiting period, which protects you from impulsive decisions.

Time-Out Break

Take a voluntary break of 1 day to 6 weeks. During the time-out your account will be completely inactive and no betting or transactions will be possible.

Self-Exclusion

If you feel gaming is getting out of your control, you can request that your account be closed permanently or for a long-term period (6 months to 5 years). No promotional messages will be sent during the self-exclusion period.

Session Reminder

You can receive a notification after playing for a set period of time — it reminds you how long you have been on the platform. Staying aware of time is an important part of responsible gaming.

Age Verification

To open an account on tkop you must be aged 21 or above. Age is verified at the time of registration and you may be asked to submit additional identity documents if required.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, the system will automatically stop your session so that no further loss occurs.

Warning Signs of Problem Gambling

If any of the signs below appear in you or someone close to you, help should be sought.

  • Repeatedly betting to try to win back lost money
  • Neglecting family, work, or studies due to betting
  • Hiding betting expenses or lying about them
  • Betting with borrowed money or by draining savings
  • Feeling unable to stop betting
  • Feeling restless or irritable when unable to gamble
  • Constantly thinking about betting

Simple Rules to Stay Safe

Set a budget in advance

Decide how much you will spend before you play. Keep a mindset where you can accept losing that amount.

See it as entertainment

Do not expect regular income from betting. Think of it as an entertainment expense, like going to the cinema or a restaurant.

Do not play under stress

Betting when you are angry, sad, or lonely is risky — your ability to make decisions is reduced in these states.

Take regular breaks

Rather than playing for long stretches without stopping, take breaks. You make better decisions when you come back with a fresh mind.

What to Do to Get Help

If you are having trouble with betting, take a small step forward — each step will put you in a better position.

1

Acknowledge It to Yourself

Admitting there is a problem is the hardest but most important step. If you notice the signs above, make an honest assessment of yourself.

2

Use the Tools

Directly activate deposit limits, time-outs, or self-exclusion from your tkop account settings.

3

Contact Us

Reach our support team via 24/7 live chat or by email at [email protected] — they will help you in Bengali.

4

Tell Family and Friends

Talk openly with the people close to you. Their support plays a major role in your recovery.

5

Seek Professional Help

Consult a mental health specialist or counsellor. Various organisations in Bangladesh offer this type of counselling service.

6

Give Yourself Time

Recovery is a process, not an instant result. Be patient and appreciate small steps forward.

For Ages 21+ Only

To play on tkop you must be aged 21 or above. We take strict measures to protect minors.

For Ages 21+

Protection of Minors

If there are any minor members in your household, it is your responsibility to keep them away from online betting platforms. A few simple steps can help with this:

  • Use a password lock on your device and keep your login details out of reach of children.
  • Activate child-protection software or parental controls.
  • Always log out of your tkop account.
  • Have age-appropriate conversations with children about online betting.
  • It is better not to carry out your betting activity in front of children.

If you suspect that a minor is using your tkop account, notify our support team immediately.

Need Support?

tkop's support team is by your side seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

Live Chat

Speak directly with one of our support representatives via 24/7 live chat. You will get a quick resolution to any issue.

Email Support

[email protected] — write to us by email with full details. Our team will review your issue with complete confidentiality.

Account Protection

Get help from the support team to activate self-exclusion or any other protection tool — we help without judgement.

Q&A on Responsible Gaming

Find answers to the most frequently asked questions about safety and responsible gaming at tkop.

Log in to your tkop account, go to Account Settings, and find the "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. If you run into any issues, get help via 24/7 live chat.

No. Your account balance will remain safe when self-exclusion is activated. You will be able to withdraw once the exclusion period ends or your account is reactivated. Contact [email protected] for more details.

No promotional emails or messages will be sent to you during a time-out. Logging in or placing bets will also not be possible during this period. tkop follows this policy as part of its commitment to responsible gaming.

No, not at all. tkop is only for individuals aged 21 or above. Age is verified at the time of registration. If any underage person is found to have opened an account or placed bets, we will close it immediately.

Start by speaking to them with empathy and bringing up the issue. Encourage them to reach out to the tkop support team — via [email protected] or 24/7 live chat. If needed, guide them toward professional mental health support.

As part of responsible gaming, tkop monitors patterns in user activity. If unusual or at-risk behavior is detected, the support team may reach out to you. This is not done against you — it is done for your wellbeing.

Play Responsibly, Enjoy Yourself

Your safety is the top priority at tkop. Enjoy our games for controlled entertainment.